Our Blog
Our blog publications offer our opinions, tips, and tools on a variety of topics. These articles are prepared by our consultants with specialties in compliance, quality control, staffing, training, mortgage technology, management solutions, secondary markets, loan servicing, and more.
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Empowering Communities: The Strategic Value of Financial Literacy
We’re talking about the benefits of embedding financial literacy into customer interactions and building intentional education courses to foster stronger relationships and deeper trust.
ACES QC Industry Trends: Q1 2026
We’re sharing the ACES newest QC industry results and how lenders can scale QC to manage rising compliance risks without increasing fixed costs.
The Download: SCA Weekly Insights VI
We're exploring how sustained home equity demand is outpacing the operational infrastructure most lenders built for first-lien mortgages, and what it takes to close the gap.
The Download: SCA Weekly Insights V
We’re exploring how recent GSE changes in condo reserves is pairing with rising costs of repairs and maintenance to create a perfect storm of challenges for condo lenders across the country.
The Download: SCA Weekly Insights IV
We’re taking a look at the impending CFPB changes aimed at reducing administrative friction and compliance overhead as it relates to ATR/QM and Loss Mitigation requirements.
The Download: Week 3 of SCA Weekly Insights
With a stalled hiring process across Banks and CU’s, we’re looking at how to reclaim capacity and avoid overworking your existing talent pool.
The Download: SCA Weekly Insights II
The Download takes you into the heart of the SCA weekly consultant team discussions to learn about what we’re reading, what we’re hearing, and what we think matters most to you.
This week we’re looking at winning strategies for the second half of the year to scale yourself for increases in production without an increase in fixed overhead.
The Download: SCA Weekly Insights
The Download takes you into the heart of the SCA weekly consultant team discussions to learn about what we’re reading, what we’re hearing, and what we think matters most to you.
This week we’re talking about AI and Financial Literacy, and how the two intertwine with impact your institution.
FNMA Servicing Changes YTD
We’re summarizing all of the lender letters and servicing announcements from Fannie Mae year to date.
A Smaller Pool, A Similar Story: SCA's Clients vs. the ACES National Benchmark
We’re comparing the ACES and SCA Q4 2025 QC Trends Reports to show how the regional cohort stacks up against the broader industry and how closely the underlying risk patterns still track.
FHA Made Field Reviews Optional. Should You Drop Them?
We’re exploring the pros and cons of removing or retaining field reviews given the latest changes FHA has made to the requirements.
Encompass Dynamic Data Management
DDM in Encompass provides the most elegant solution for fee generation where the amounts are not static. You can configure when the rule starts, stops, and provide complex calculation scenarios.
Honoring Bill Dolan: Celebrating a Decade of Dedication
After nearly a decade of exceptional service at SCA, and a legendary 54-year career in the financial services industry, we celebrate the retirement of our Director of Sales and Business Development, Bill Dolan.
Consider Re-evaluating Reviews in Your Workflow?
In this article, we discuss the benefits of replacing excessive double-checking with intentional, risk-balanced workflow strategies to improve productivity and employee accountability.
Be an Employer of Choice for Top Performers in Today’s Mortgage Industry
Your most valuable asset isn’t your tech stack or your pipeline—it’s your people. To become an 'Employer of Choice,' institutions must move beyond competitive compensation and focus on a holistic employee experience where top performers feel their growth is an organizational priority.
Choosing the Right AML Software: A User Guide
Choosing the right AML software solution is hyper-critical; but to make sure you choose software that doesn’t surprise you with hidden costs or difficult integration, we’re sharing 7 important thoughts to consider.
5 Resolutions To Kick off the New Year
As the calendar turns, most of us are thinking about personal goals like hitting the gym or reading more. But from a professional standpoint, the New Year offers a critical—and often short—window of calm to address the "back burner" items that inevitably get pushed aside when loan volume spikes. To help you start the year on solid ground, we’ve identified five high-impact resolutions for you to consider.
Part II: What Defines a Great Place to Work?
We’ve identified five key focuses shared by financial institutions that have succeeded in becoming highly regarded employers in their respective communities. In this Part Two article, we’ll focus on core strategies to build a stronger employer brand, attract and retain top talent, and foster a culture where people thrive at work and contribute to the institution's success.
Is Automation the Right Approach?
Sustaining quality is not a one-time event; it requires a proactive approach. Regular reviews, feedback loops, and performance metrics help catch issues early before they grow into bigger problems. Our 3 step approach allows for modifications, while ensuring team members are adhering to new procedures, builds confidence in the automation and promotes further innovation.