Our Blog
Our blog publications offer our opinions, tips, and tools on a variety of topics. These articles are prepared by our consultants with specialties in compliance, quality control, staffing, training, mortgage technology, management solutions, secondary markets, loan servicing, and more.
Also, be sure to subscribe to our newsletter to get these articles and more sent directly to your inbox weekly!
TRID, Seller Impersonation Scams, Financial Abuse of Elders
TRID, Seller Impersonation, Financial abuse of Elders
AI Readiness Review Weekly Series Week 3 Your Vendors and Vendor Contracts
AI Readiness Review Weekly Series, What Do You Have and Where Does It Touch Your Customers?
AI Readiness Review Weekly Series Week 2 What Do You Have and Where Does It Touch Your Customers?
AI Readiness Review Weekly Series, What Do You Have and Where Does It Touch Your Customers?
AI Readiness Review, FNMA Servicing Changes, and a FNMA Guide Announcement
AI Readiness Review, Servicing Changes and of course a FNMA Guide Announcement
Welcome to the Team: Jean Comeau
We are delighted to welcome Jean Comeau to the Spillane Consulting Associates team. Jean brings more than 35 years of experience in the residential and consumer lending industry, along with deep expertise in regulatory compliance, examination preparedness, HMDA reporting, and operational improvement.
The Right Sizing Dilemma and Staffing Capacity Management
Discover how flexible staffing models and strategic cross-training can help community banks and credit unions protect profit margins while maintaining high-touch service.
Empowering Communities: The Strategic Value of Financial Literacy
We’re talking about the benefits of embedding financial literacy into customer interactions and building intentional education courses to foster stronger relationships and deeper trust.
ACES QC Industry Trends: Q1 2026
We’re sharing the ACES newest QC industry results and how lenders can scale QC to manage rising compliance risks without increasing fixed costs.
The Download: SCA Weekly Insights VI
We're exploring how sustained home equity demand is outpacing the operational infrastructure most lenders built for first-lien mortgages, and what it takes to close the gap.
The Download: SCA Weekly Insights V
We’re exploring how recent GSE changes in condo reserves is pairing with rising costs of repairs and maintenance to create a perfect storm of challenges for condo lenders across the country.
The Download: SCA Weekly Insights IV
We’re taking a look at the impending CFPB changes aimed at reducing administrative friction and compliance overhead as it relates to ATR/QM and Loss Mitigation requirements.
The Download: Week 3 of SCA Weekly Insights
With a stalled hiring process across Banks and CU’s, we’re looking at how to reclaim capacity and avoid overworking your existing talent pool.
The Download: SCA Weekly Insights II
The Download takes you into the heart of the SCA weekly consultant team discussions to learn about what we’re reading, what we’re hearing, and what we think matters most to you.
This week we’re looking at winning strategies for the second half of the year to scale yourself for increases in production without an increase in fixed overhead.
The Download: SCA Weekly Insights
The Download takes you into the heart of the SCA weekly consultant team discussions to learn about what we’re reading, what we’re hearing, and what we think matters most to you.
This week we’re talking about AI and Financial Literacy, and how the two intertwine with impact your institution.
FNMA Servicing Changes YTD
We’re summarizing all of the lender letters and servicing announcements from Fannie Mae year to date.
A Smaller Pool, A Similar Story: SCA's Clients vs. the ACES National Benchmark
We’re comparing the ACES and SCA Q4 2025 QC Trends Reports to show how the regional cohort stacks up against the broader industry and how closely the underlying risk patterns still track.
FHA Made Field Reviews Optional. Should You Drop Them?
We’re exploring the pros and cons of removing or retaining field reviews given the latest changes FHA has made to the requirements.
Encompass Dynamic Data Management
DDM in Encompass provides the most elegant solution for fee generation where the amounts are not static. You can configure when the rule starts, stops, and provide complex calculation scenarios.
