Our Blog
Our blog publications offer our opinions, tips, and tools on a variety of topics. These articles are prepared by our consultants with specialties in compliance, quality control, staffing, training, mortgage technology, management solutions, secondary markets, loan servicing, and more.
Also, be sure to subscribe to our newsletter to get these articles and more sent directly to your inbox weekly!
Optimize Your Workflow: Instant Guideline Access in Optimal Blue PPE
Did you know that when you're performing a product and pricing search in the Optimal Blue Product and Pricing Engine (PPE), you gain instant access to all the applicable guides related to the particular product you've selected, whether it's eligible or ineligible.
Preparing for the Uniform Appraisal Dataset (UAD) Redesign
The new UAD 3.6 is slated for production in late 2026. This redesign will impact how appraisals are ordered, completed, and reviewed. Proactive preparation is key to ensuring a smooth transition and maintaining loan quality.
Does Your Mortgage Servicing Meet Today’s Borrower Needs?
A recent J.D. Power study found a significant drop in mortgage servicer satisfaction. Over half of surveyed customers (51%) cited better customer service as a key reason to switch servicers. This is followed by easy access to loan information (36%) and flexible payment options (27%).
QC Focus: Fannie Mae's Free Income Calculator Tool
Fannie Mae's free online Income Calculator is a powerful tool for accurate rental and self-employment income calculations. Do you have it tied in to your AUS?
VantageScore 4.0 Industry Update
The FHFA’s announcement enforces the 2018 Credit Score Competition Act, signed into law by President Trump as part of the Economic Growth, Regulatory Relief, and Consumer Protection Act. That policy change established the use of modern credit scoring models for mortgages that would be sold to the GSEs.
FDIC Issues 2025 Consumer Compliance Supervisory Highlights
The FDIC issued CMP orders against institutions in 2024 to address violations of the Flood Disaster Protection Act (FDPA), Section 5 of the FTC Act, the Home Mortgage Disclosure Act, and unsafe and unsound banking practices related to an institution’s compliance with various consumer financial protection laws and regulations.
Top Consumer Violations in 2024 for State Member Banks
For the third year in a row, HMDA has dominated the top spot on the top Consumer Violations, as recently published in the 2025 issue of the Consumer Compliance Outlook.
Part II- Navigating the Headwinds: Top Considerations in Today's Market
In this concluding article, we’ll dive into four more key components successful Senior executives are thinking about to remain successful in today’s market.
Navigating the Headwinds: Top Considerations in Today's Market
Part I of this two-part series takes you through a number of considerations executives are navigating as they forge through this market. Are you on the same track?
Head’s Up - Free Event!
Be sure to sign up for this free examiner insight webinar on the regulatory requirements related to adverse action notifications!
Civil Money Penalties are on the Rise in 2025 for Flood Disaster Protection Act Violations
Civil money penalties are on the rise in 2025 for Flood Disaster Protection Act violations, how can you avoid exam issues?
Aligning Your Team for Success: A Leader’s Baseline Assessment Guide
Regular assessments help leaders identify gaps and make course corrections. We're sharing five essential questions to evaluate your team's alignment and effectiveness.
